American Society for Clinical Pathology (ASCP) Histotechnician Certification Practice Exam

What should a phlebotomist do if the first attempt to collect a blood specimen is unsuccessful?

1. Try again without asking the patient

2. Ask the patient if a second attempt is okay

3. Request another staff member to take over the collection

4. Document the failed attempt and move on

The correct answer is: Ask the patient if a second attempt is okay

The correct choice emphasizes the importance of patient communication and consent during medical procedures. When a phlebotomist encounters an unsuccessful attempt at collecting a blood specimen, it is essential to maintain the trust and comfort of the patient. By asking the patient if a second attempt is acceptable, the phlebotomist shows respect for the patient's autonomy and feelings, which can help alleviate any anxiety or discomfort they may be experiencing. Engaging the patient in the process not only communicates transparency but also reassures them that their comfort is a priority. It reinforces a collaborative approach to healthcare, where patients feel valued and involved in their care decisions. In situations where multiple attempts may be necessary, keeping the patient informed can improve their overall experience and potentially enhance cooperation. Other options, while they may seem feasible in certain contexts, do not prioritize patient engagement in the same way. Attempting again without consulting the patient could lead to further discomfort or anxiety. Relying on another staff member to take over might be appropriate at times, but it's still important to discuss this step with the patient, ensuring they are comfortable with the change in personnel. Documentation of the failed attempt is certainly important for medical records, but it does not address the immediate need for patient communication and consent after